How It Works

How Ripcord Works

Ripcord solves your personal technology needs by connecting you with one of our local technicians via online, phone, or on-site services.

Icon of a hand pulling a ripcord

Pull the ripcord

Request support online, via our app, or by calling 844-4-RIPCORD (474-7267).

Talk to a tech

Speak to one of our techs immediately.

Resolve the issue

Get help by phone, online chat, remote support or on-site visit (if required).

Ripcord Service Plans

Consumer Plan

$20/mo

  • SUPPORT FROM A REAL PERSON BY PHONE CHAT OR EMAIL
  • LEADING VIRUS AND MALWARE PROTECTION
  • SECURITY MONITORING
  • IMMEDIATE ANSWERS TO CONFUSING ISSUES AND TECHNICAL QUESTIONS
  • REMOTE CONNECTION (WITH YOUR APPROVAL) TO YOUR COMPUTER SO WE CAN SEE WHAT YOU SEE
  • REDUCED RATES FOR ON-SITE TECHNICIAN VISITS
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Business Plan

$99/mo

  • ONLY $79 PER SERVER AND $20 PER WORKSTATION A MONTH
  • CONTINUALLY UPDATED VIRUS/MALWARE PROTECTION
  • ONGOING SECURITY MONITORING
  • PRIORITY 24/7/365 ACCESS TO PHONE
  • CHAT
  • EMAIL AND REMOTE CONNECTION SUPPORT
  • REDUCED RATES FOR ON-SITE VISITS
  • ACCESS TO OUR WEB-BASED TRAINING LIBRARY
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Hourly

$99/hr

  • ACCESS TO OUR CERTIFIED AND SKILLED IT EXPERTS
  • IMMEDIATE SUPPORT FROM A REAL PERSON BY PHONE OR CHAT
  • REMOTE CONNECTION (WITH YOUR APPROVAL) TO YOUR COMPUTER SO WE CAN SEE WHAT YOU SEE
  • TECHNICIANS DEPLOYED TO YOUR DOOR
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