Ripcord Support

Call 972.232.2297

Ripcord Support brings structure to your infrastructure

Opportunity happens fast. To maximize it for Cloud Migration, Voice providers must quickly assemble the proper sales, training, and support infrastructure to ensure success. To meet this need and maximize opportunity, Ripcord Support provides outsourced customer, product and sales support enabling rapid transition on closed sales. When opportunity strikes, Ripcord responds.

Product Migration

Ripcord Support provides transition planning and implementation to migrate your customers between voice platforms. Friendly, expert assistance to mirror users, call flows, and device provisioning during installation and launch.

Sales Support

Ripcord Support creates expert training and sales tools for your team covering product and services, technical sales support and solution design.

Customer Training

Ripcord Support serves as your initial point of contact for all new customers, making on-boarding seamless and easy.

Call 972.232.2297

Ripcord Support helps companies maximize their opportunities by providing responsive expert support services. Our savvy and experienced team enhances product, customer and sales support experiences with migration assistance that accelerates transition to new platforms.

Retain us for on-call support

Transition Experts

Friendly, stateside support ensures a seamless trouble-free experience migrating to cloud voice products.

Ongoing Support

On-call experts. No call trees, hold music, or support agent transfers…get answers when you need them.

Training

Customized and on-demand training for new hires, new call flows, and advanced features.

DROP US A LINE

About

Ripcord Support has a foundation in Voice Product Management and a firm belief in driving customer service through stateside, friendly, well-equipped support staff. We have assisted leading communications companies as well as local MSPs with hosted voice product launches, managed transitions and customer onboarding.